Privacy Policy

Privacy Statement

This web site is operated by, or on behalf, of the Gigha Hotel LTD. Our privacy policy only covers The Gigha Hotel's web site and does not extend to links to other web sites within this site. 

Any personal information we collect from you will be processed in accordance with, and will comply with, the Data Protection Act 2018. This information is used for processing your request, and for auditing usage of our web site. You may ask us to cease sending the aforementioned information at any time.

We may monitor usage of our web site to enable us to update and tailor same to the needs of users. We may also keep a record of those links which are most regularly used, thus enabling us to provide the most helpful information to our users. Such information is held anonymously and the provider of same cannot be identified. 

Certain data may be collected by "cookies", which are temporary internet files placed on your computer's hard drive by your web browser. This enables us to collect information such as the time spent on our web site and the pages used. Again, this information is held anonymously. Any such information held by the Gigha Hotel will not be disclosed to any third parties.

May 2018 New Policy:

GDPR Gigha Hotel Privacy Policy

Our data is collected by our third party agents “HOP  and Clover POS terminals”

This page describes how we collect and process personal data.

General Data Protection Regulation (GDPR) is effective in Europe (including UK) from 25 May 2018. Freetobook has always wholeheartedly supported data protection and transparency. As a family run business we have always known the value of trust, so you can be sure that we will only use your data as outlined in our Privacy Policies.

What personal data do freetobook hold for:

  1. Bookers

When bookers make a booking at your property using freetobook they will be able to see a link to the privacy policy. To view the policy click the link in the footer during the booking process or see the bottom of this page.

a.      The only personal data stored about bookers in freetobook are the data in any individual booking. If you print a booking or email a confirmation summary this will contain ALL the data that we hold on any customer.

b.      As a property you can add notes to a booking, this is additional information that you optionally add to any booking.

c.      During the booking process we use cookies that detect language settings on the browser used and dates searched.

d.      If you agree to delete your customer’s data, all you need to do is anonymise the personal data in their booking. You do this be replacing their name, address, and contact details with XXXX in the booking and that will overwrite their personal data in freetobook. (see video)

e.      If you have had email correspondence with a customer you will find this stored in the “Email” section of the booking. If a customer wishes for their email correspondence data to be deleted you can delete the data (see video).

f.        If a booker asks for the data held on them in freetobook it’s easy to comply, all you need to do is send them a summary of the booking. This contains ALL the data held in freetobook (see video).

  1. Properties

Some of the data freetobook holds on users (properties) may be classed as personal data. These data are listed below and detailed in full in our Privacy Policy for Accommodation Providers. To view the Policy see the Privacy Policy Tab in your profile or see the bottom of this page.:

a.      We hold signup data from when you registered with freetobook for your business login.

b.      We also record when you login, along with IP address and browser data.

c.      From time to time we will email you with advice, help and marketing information. You will always be able to opt out of any email marketing.

Click here for the full privacy policy given to your customers during the online booking process.

Click here for the full privacy policy between freetobook and you the accommodation owner.

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Gigha Hotel

Isle of Gigha, Argyll, PA41 7AA, Telephone : 01583 505254

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